Your Windows Are Covered
Manufacturer warranty on the product. Our guarantee on the installation. No fine print games.
Manufacturer Warranty
Every window in our catalog comes with the manufacturer's standard warranty, which varies by brand and tier.
Good Tier
Typically 20-year limited warranty on glass seal and frame
Better Tier
Typically 25-year to limited lifetime warranty
Best Tier
Typically lifetime limited warranty with transferable coverage
Specific warranty terms are provided during checkout and in your order confirmation. We show you exactly what's covered before you buy.
Installation Guarantee
Separate from the manufacturer warranty, our installation is backed by our own workmanship guarantee.
Seal & Weatherproofing
If a window leaks due to improper installation, we fix it at no cost.
Fit & Operation
If a window doesn't open, close, or lock correctly due to installation, we fix it.
Cosmetic Finish
Interior and exterior trim installed by our crew is covered.
Warranty claims are simple. Contact us, describe the issue, and we'll coordinate with the manufacturer or installer to resolve it. No phone trees, no runaround. You can also ask Zig for help understanding what's covered under your specific warranty.